FAQ

Here you will find answers to some of the most common questions we receive about our products and services. This section is designed to provide clarity on materials, processes, and policies. We hope this information assists you in your decision-making process.

We frequently use natural materials like solid wood (such as oak and Hinoki cypress), bamboo, stone resin, and ceramic. These materials are chosen for their durability, tactile quality, and ability to develop a beautiful patina over time. We also incorporate high-quality engineered woods and metals where appropriate for specific functional needs.

To maintain the beauty of wood, we recommend wiping surfaces with a soft, damp cloth and a mild, non-abrasive cleaner. Avoid leaving standing water on the surface. Periodically treating the wood with a recommended oil or wax can help protect it from moisture. It is also advisable to ensure good ventilation in your bathroom to manage humidity levels.

Yes, many of our pieces are specifically designed with space efficiency in mind. We offer wall-mounted cabinets, slender storage ladders, and compact vanity units. The dimensions for each product are clearly listed to help you plan your layout. We focus on designs that enhance the feeling of space rather than congest it.

The majority of our furniture is delivered partially assembled or flat-packed with comprehensive instructions. The level of required assembly varies by product and is noted in the item description. We recommend that assembly is carried out by a person with basic DIY skills, or you may choose to hire a local professional fitter.

We process orders promptly and provide tracking information once your order is dispatched. Delivery timeframes depend on your location and the stock status of the item, typically ranging from a few days to several weeks for made-to-order pieces. Specific delivery estimates are provided during the checkout process.

Contacts

Address

1-chōme-5-2 Ginza, Chuo City, Tokyo 104-0061, Japan

Our Office

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